Privacy policy

privacy policy of Kanekura Co., Ltd

This Privacy Policy policy explains how your personal information is collected, used, and shared when you visit or make a purchase from the site

https://online.rootspurely.com

About personal information collected

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages and products you view, the websites or search terms you referred to when visiting the Site, and how you use the Site. This automatically collected information is called "Device Information."

We collect device information using the following technologies:

  • A “cookie” is a data file that is placed on your device or computer. Typically includes an anonymous unique identifier. For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org.
  • "Log files" track actions that occur on the Site and collect data such as IP addresses, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons", "tags", and "pixels" are electronic files used to record information about how the Site is viewed.

Additionally, if you make or attempt to make a purchase through the Site, we may collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card number), email address, and telephone number. will be collected. This information is called "order information."

When we refer to “personal information” in this Privacy Policy, we mean both device information and order information.

About use of personal information

We generally use the Order Information we collect to process orders placed through the Site (including processing payment information, arranging for shipping, and providing invoices and order confirmations). We also use this order information for the following purposes:

  • Communication with customers
  • reviewing orders for potential risks or fraud
  • Operations necessary to deliver the ordered products of our company
  • Providing information deemed useful and necessary to customers, such as information on new products
  • Inquiries and confirmations from our company necessary for business execution, and collection of opinions for service improvement
  • Responding to various inquiries

We use the device information (particularly IP addresses) to screen for potential risks and fraud, and to improve and optimize the Site (for example, to learn more about how you browse and interact with our Site). generating analytics and evaluating the performance of marketing and advertising campaigns

Sharing personal information

We will share your personal information with external services for the purposes listed above. For example, we use Shopify to operate our online store. Learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to understand how our customers use this site. To learn more about how Google uses your personal information, please visit https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We also share your personal information when disclosing your personal information to a payment company for identity verification, billing confirmation, and credit checks.

Finally, we may use your personal information to comply with applicable laws and regulations, to respond to subpoenas, search warrants, or other legal requests for information, or to protect our rights. may be shared.

Do Not Track

If we receive a "Do Not Track" signal from your browser, our Site's data collection and usage practices will not change.

data retention

If you place an order through the Site, we will retain your order information for our records unless you request that we delete your personal information.

change

We may update this Privacy Policy from time to time due to changes in our business practices, or for other operational, legal or regulatory reasons.

inquiry 

If you have any questions or concerns about this Privacy Policy, please contact us by email at

info-online@rootspurely.com or by mail at:

Kanekura Co., Ltd. Personal Information Protection Manager tango-bijin

1-17 konyamachi  Chuuou ku- Kumamoto City, Kumamoto Prefecture, Japan〒 860-0025